Privacy Policy
Who we are
Our website address is: https://pivotaltwist.com. Our company is Pivotal Twist, LLC, headed by founding partners, Sean Perlmutter and Henry Caplan. Our mailing address is 565 Hartnell St., #2735, Monterey, CA 93940. Our email address is info@pivotaltwist.com.
Pivotal Twist provides consulting, coaching, training, and related services.
Pivotal Twist is committed to protecting users’ privacy and addressing potential privacy concerns. The following information is posted to help you, the consumer, understand what private information we collect and how it is used.
Comments
We do not accept or publish comments on our site and, as such, collect no data from comments.
We collect the data shown in the forms for a mailing list subscription, contact request, and consultation request, as well as the visitor’s IP address and browser user agent string to help spam detection.
Media
We do not accept or publish images or video from visitors to the website.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We use Acuity Scheduling for consultation requests and your data is shared with them. Their privacy policy can be found here: https://www.acuity.com/privacy-policy.
We use Mailchimp for mailing list subscription requests and your data is shared with them. Their privacy policy can be found here: https://mailchimp.com/legal/.
We do not share your data with any other third-party vendors.
How long we retain your data
If you subscribe to our mailing list, request a contact, or request a consultation, your data is retained indefinitely or until you request otherwise. This is so we can follow up and serve you as effectively as possible.
What rights you have over your data
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Policy on collecting sensitive information
We do not collect any of your sensitive personal information such as social security number, driver’s license number, race, ethnicity, religion, health metrics, political associations, or details on any criminal background.
Information security
We do our best to keep your private information secure and safe. It is used for internal purposes only. However, data leaks and malicious attacks do happen. Please understand that while we do our best to protect your data, providing your personal information is at your own risk.
Additional questions
If you have questions regarding this privacy policy, feel free to contact us at info@pivotaltwist.com. A representative will respond as soon as possible.